A great majority of new GE X5 and X500 users would almost always experience some sort of 'trouble' (though unknowingly) related to memory cards, after making their purchase. Common complaints range from the camera being "unable to read" the recorded image/video files, memory card errors, to the camera 'freezing-up' while normally operating the camera and when using the zoom, the owner being unable to turn it off or use any of the controls, except to open the battery compartment door to forcibly cut off power, and re-start the camera, anew.
This sort of thing happens, and most GE X5 and X500 owners experience this, at a time or two. It is quite reassuring, though, to learn that this not a malfunction or defect connected with the camera, itself, but with the memory card, inserted in it.
It has been learned, from experience, that certain SD Cards just doesn't seem to function, without issues, with the GE X5 / X500. Some Transcend 4GB SDHC Class 2 Memory Cards (which commonly comes free, with the camera purchase) seem to work fine, but some do not. PQI brand SD Cards have also been stated by some internet forums to have been having issues with the GE X5 and X500, so it would be best to avoid them.
We have acquired information regarding the possibility of having had a "bad lot" (batch) of SD Cards being delivered and distributed, with the camera, as a freebie. It seems that there are, indeed, plentiful of no-name, no-brand generic memory cards being passed of as a genuine product, hence, the poor performance.
To prevent / avoid potential problems, first, it is recommended by the manufacturer to FORMAT the memory card with the camera's on-board format facility, prior to first use. Secondly, it is also recommended that recorded images / videos be COPIED onto your computer's hard disk drive, prior to editing, and to avoid modifying the memory card contents, in any way, with your computer.
Finally, it would be advisable to stick with only well known, good quality brands, such as Transcend, SanDisk, Kingston, or TDK Memory Cards with high speed ratings of Class 4, Class 6 or Class 10. Higher Class ratings have higher file write / read transfer rates between the camera and the memory card, thus improving on overall performance.
It would also be proper to ensure that you are getting a genuine product, by purchasing from reputable dealers, and making sure that what you are buying is in a sealed (intact) and genuine product packaging.
This sort of thing happens, and most GE X5 and X500 owners experience this, at a time or two. It is quite reassuring, though, to learn that this not a malfunction or defect connected with the camera, itself, but with the memory card, inserted in it.
It has been learned, from experience, that certain SD Cards just doesn't seem to function, without issues, with the GE X5 / X500. Some Transcend 4GB SDHC Class 2 Memory Cards (which commonly comes free, with the camera purchase) seem to work fine, but some do not. PQI brand SD Cards have also been stated by some internet forums to have been having issues with the GE X5 and X500, so it would be best to avoid them.
We have acquired information regarding the possibility of having had a "bad lot" (batch) of SD Cards being delivered and distributed, with the camera, as a freebie. It seems that there are, indeed, plentiful of no-name, no-brand generic memory cards being passed of as a genuine product, hence, the poor performance.
To prevent / avoid potential problems, first, it is recommended by the manufacturer to FORMAT the memory card with the camera's on-board format facility, prior to first use. Secondly, it is also recommended that recorded images / videos be COPIED onto your computer's hard disk drive, prior to editing, and to avoid modifying the memory card contents, in any way, with your computer.
Finally, it would be advisable to stick with only well known, good quality brands, such as Transcend, SanDisk, Kingston, or TDK Memory Cards with high speed ratings of Class 4, Class 6 or Class 10. Higher Class ratings have higher file write / read transfer rates between the camera and the memory card, thus improving on overall performance.
It would also be proper to ensure that you are getting a genuine product, by purchasing from reputable dealers, and making sure that what you are buying is in a sealed (intact) and genuine product packaging.
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